FAQs

    • Check-in: From 3:00 PM onwards

    • Check-out: Before 11:00 AM

    If you need to adjust these times, please let us know in advance and we will do our best to accommodate you.

  • You can easily make a reservation through our website by selecting your dates and completing the booking form. Alternatively, you can contact us directly by email or phone, and we’ll be happy to assist you with your booking.

  • Yes! Villa Ilisio is family-friendly. We offer baby beds and high chairs upon request, and the spacious grounds are perfect for children to enjoy. Please let us know in advance if you need any special accommodations for your little ones.

  • Unfortunately, we do not allow pets at Villa Ilisio. We want all of our guests to enjoy a peaceful and relaxing stay, and this helps ensure that the property remains in excellent condition for everyone.

  • Villa Ilisio is fully equipped with high-quality amenities, including air conditioning, Wi-Fi, a fully equipped kitchen, luxury bathroom products, and more. We also offer access to our beautiful garden, and outdoor seating areas. For more information click here.

  • Yes, there is private parking available on-site for our guests. The parking area is easily accessible directly in front of the house.

  • Villa Ilisio is a beautiful venue for intimate events such as family gatherings or small celebrations. Please contact us in advance to discuss your event plans and we’ll work with you to ensure everything is perfect.

  • We can arrange airport transfers for you upon request. Please contact us ahead of time with your arrival details, and we’ll ensure a smooth transfer from the airport to Villa Ilisio.

  • Villa Ilisio is located in a beautiful part of Crete, surrounded by nature and close to charming villages, beaches, and cultural sites. We can help arrange a variety of activities, such as wine tastings, private chefs, hiking, stargazing, and more. Let us know what interests you, and we’ll make it happen!

  • Our cancellation policy allows you to receive a full refund if you cancel at least 30 days before your arrival. For cancellations made within 29 to 14 days before your arrival, we 50% of the total booking fee. After that, 100% of the total amount is due even if you cancel your stay with us. Please refer to our Terms and Conditions for full details.

  • Occasionally, we offer special promotions and discounts for early bookings or extended stays. We recommend signing up for our newsletter to be the first to hear about any exclusive offers.

  • Absolutely! We offer a range of bespoke services, including private chefs, guided tours, and wine tastings. Just let us know your preferences in advance, and we’ll be happy to arrange everything for you.